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Passion Planner Digital FAQs

Passion Planner Digital FAQs

What happens when you mash the love for Passion Planner products and technology? You get digital planning, a new frontier for the Passion Planner community! We're so excited for you to experience your favorite Passion Planner products, now available digitally. 

You may be wondering, what is the Passion Planner Digital? How is that different from paper planning? How do I get started? 

We've laid out the basics for you in our FAQ list, along with our own Passion Planner resources, to show you the way.

What is Digital Planning?

Digital planning encompasses the same experiences as pen-to-paper planning, but with different materials. Digital planners are PDF files created to interact and respond to PDF annotated apps (think GoodNotes, Notability, Xodo, Zoomnotes, etc.) on all tablet-like devices.

Can I first test out the Passion Planner Digital without purchasing?

Yes! We offer a FREE Undated Weekly and Daily Planner sample, with a Sunday Start in Elite BlackThis sample digital planner has all of the essential Passion Planner layouts to jumpstart your digital journey. It includes a sample Sunday start layout with one Passion Roadmap, monthly spread, weekly spread, daily spread, monthly reflection, and more, PLUS one bonus Hearto Sticker Sheet for the full digital planning experience.  

Will the Free PDF Downloads still be accessible?

Absolutely! Please browse our free downloads library and enjoy to your heart's content. We are not planning on discontinuing our free PDFs now that we have an interactive digital version of our Passion Planners. We intend to keep our free PDFs available so all members of the #PashFam have access to our products, no matter their financial situation.

What devices/apps work with your digital products?

All of our digital products have mainly been tested through the iOS system and the GoodNotes app.

While the Passion Planner Digital was designed to work seamlessly on GoodNotes, you can still enjoy digital planning with Passion Planner using a range of different apps. 

  • The recommended apps for use are GoodNotes for iOS, Drawboard on Windows, and Noteshelf on Android tablets.
  • The Passion Planner Digital is compatible with ZoomNotes, Noteshelf, Notability, Drawboard, Xodo, and most PDF readers. 

These apps are available for purchase on the app store that works specifically for your device. Please note if you decide to use the Passion Planner Digital on two separate devices that have two different operating systems (ie, iOS and Android), they will not automatically sync with each other.

Apple devices need to be upgraded to iOS 13 or higher & Androids need to be v6 and higher. The Passion Planner Digital may work with previous iOS versions, but we can not guarantee functionality.

The devices listed below are incompatible with iOS 13:

  • iPhone 5S (and older)
  • iPhone 6/6 Plus
  • iPad Mini 2
  • iPad Mini 3
  • iPad Air (2013)

    Will a physical item be shipped to me?

    No. Since these are purely digital products, there will be no items shipped out to you. Our digital products are available instantly through the order confirmation that is emailed to you, similar to how you would access your free digital downloads. 

    How do I download my digital planner?

    In your order confirmation page and email, you will see a link that says "Click here to download your digital goods." 

    Passion Planner Digital Confirmation Screenshot

    When you click on the link, it will take you to a separate window where your digital goods will be accessible for instant download. Click on your digital goods and download them to your device. You will receive your files as a "zip file" initially; click on the "zip file" to uncompress the files to unlock all your digital goods. From there, you are able to import your digital files into your preferred app.

    How many times am I able to download my digital goods?

    Our current system prevents users from downloading their digital goods unlimitedly, as there is a 5 limit cap on how many times you can download your purchased files.

    Passion Planner File Download SendOwl Screenshot

    Our recommendation is to upload your original files to a cloud or Google Drive to permanently save your files in case you need to access them at a later time.

    Can I continue to use the Undated Passion Planner Digital even after the year is over?

    Technically, you are able to continue to use your Undated Passion Planner Digital after a year worth of planning. However, there are limitations to this. You may need to redownload the file or delete old pages from the year prior. In addition, any revision updates for possible future planners will not be available for your current Passion Planner Digital, if not purchased every year. 

    Does the Passion Planner Digital sync with other apps (Google Calendar, iCal)?

    Unfortunately, with the current technology, digital planner files cannot sync automatically with any calendar apps. They keep the same model as pen-to-paper planners, as you still need to fill out everything by hand. 

    However, we have added a new “Add to Calendar” links feature! You will be able to add important events and deadlines, or create reminders from your planner to your Apple Calendar or Google Calendar, ensuring that your schedule stays seamlessly integrated and up-to-date no matter where life takes you. Please note this is a tool intended to make digital planning easier  by quickly opening your calendar and adding events, but it will not sync your planner automatically with your calendar. You will still need to manually add and select dates for your events through the respective apps.

    How can I learn more about how to navigate the file on my app?

    Depending on the app you choose, the best reference for getting more familiar with the inner mechanisms of navigation is to visit the app’s support website. They do a great job of creating and curating tips, step-by-step instructions, and guides on how to best utilize the app's functions.

    Can I request a refund/exchange for your digital products?

    Our current policy allows refunds of our digital products if not found satisfactory. However, as our policy states, we don’t process exchanges for items. You can read more about our policy here.

    Where can I find additional tips & inspiration to get started?

    Feel free to keep on top of great content featuring our Passion Planner Digital by following our YouTube channel, Passion Planner Digital IG, and blog posts!

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