Shipping & Exchanges
All orders normally take between 1 - 4 business days to process. During holiday season, orders can take up to 4 - 6 business days to process. Business days include Monday through Friday. Once your order is dispatched, you will receive a shipping confirmation email that will include tracking details. Shipping couriers request a 24-48 hour buffer time for tracking links to begin updating.
Shipping Transit Times
- Standard - Domestic (2-8 business days)*
- Standard - International (4-18 business days)*
- Expedited - International (2-8 business days)*
- Free standard shipping on US domestic orders $59+ USD
- $6.99 flat rate shipping on US domestic orders under $59 USD
- International rates vary—calculated at checkout
Refunds & Exchanges
PASSION PLANNER PROMISE
Everyone deserves a life where they feel empowered to accomplish whatever they put their mind to. We’re confident that Passion Planner will help you do just that. Try it yourself and if you’re not satisfied, we’ll give you a full refund for the product (shipping not included)—no questions asked! We know that life doesn’t always go according to plan (even as a planner company!), so we give our #PashFam 90 days from the purchase date to request a refund back to the original form of payment. Please note that our policy does not include exchanges. There is no need to return the planner. If the planner is still usable, we highly encourage you to pass the Passion Planner on to a friend or loved one whom you believe will benefit from it.
*The Passion Planner Promise is only applicable towards orders placed on https://passionplanner.com