Passion Planner Digital FAQs
What happens when you mash the love for Passion Planner products and technology? You get digital planning, a new frontier for the Passion Planner community! We're so excited for you to experience your favorite Passion Planner products, now available digitally.
You may be wondering, what is the Passion Planner Digital? How is that different from paper planning? How do I get started?
We've laid out the basics for you in our FAQ list, along with our own Passion Planner resources, to show you the way.
What is Digital Planning?
Digital planning encompasses the same experiences as pen-to-paper planning, but with different materials. Digital planners are PDF files created to interact and respond to PDF annotated apps (think GoodNotes, Notability, Xodo, Zoomnotes, etc.) on all tablet-like devices.
Can I first test out the Passion Planner Digital without purchasing?
Unfortunately, we do not offer samples for our Passion Planner digital. The next best option would be to download our free PDF’s and import them into your app. It’s important to note that you will not get the same functionality of the PDF compared to the Passion Planner Digital, so the user experience will not be the same.
Will the Free PDF Downloads still be accessible?
Absolutely! Please browse our free downloads library and enjoy to your heart's content. We are not planning on discontinuing our free PDFs now that we have an interactive digital version of our Passion Planners. We intend to keep our free PDFs available so all members of the #PashFam have access to our products, no matter their financial situation.
What devices/apps work with your digital products?
All of our digital products have mainly been tested through the iOS system and the GoodNotes app. The Digital Passion Planner is compatible with ZoomNotes, Noteshelf, Notability, Drawboard, Xodo, and most PDF readers. However, the recommended apps for use is GoodNotes for iOS, Drawboard on PC, Xodo on Android mobile, and Noteshelf on Android tablet. Please note that these apps are available for purchase on the app store that works specifically for your device. Another important thing to note is that if you decide to use the Passion Planner Digital on two separate devices that have two different operating systems (ie, iOS and Android), they will not automatically sync with each other.
Apple devices need to be upgraded to iOS 13 or higher & Androids need to be v6 and higher. The Passion Planner Digital may work with previous iOS versions, but we can not guarantee functionality.
The devices listed below are incompatible with iOS 13:
- iPhone 5S (and older)
- iPhone 6/6 Plus
- iPad Mini 2
- iPad Mini 3
- iPad Air (2013)
Will a physical item be shipped to me?
No. Since these are purely digital products, there will be no items shipped out to you. Our digital products are available instantly through the order confirmation that is emailed to you, similar to how you would access your free digital downloads.
How do I download my digital planner?
In your order confirmation page and email, you will see a link that says "Click here to download your digital goods."
When you click on the link, it will take you to a separate window where your digital goods will be accessible for instant download. Click on your digital goods and download them to your device. You will receive your files as a "zip file" initially; click on the "zip file" to uncompress the files to unlock all your digital goods. From there, you are able to import your digital files into your preferred app.
How many times am I able to download my digital goods?
Our current system prevents users from downloading their digital goods unlimitedly, as there is a cap on how many times you can download your purchased files.
Our recommendation is to upload your original files to a cloud or Google Drive to permanently save your files in case you need to access them at a later time.
Can I continue to use the Undated Passion Planner Digital even after the year is over?
Technically, you are able to continue to use your Undated Passion Planner Digital after a year worth of planning. However, there are limitations to this. You will not be able to keep up with the correct Yearly Calendar dates (our Undated Passion Planner Digital has yearly dates up to 2023). In addition, any revision updates for possible future planners will not be available for your current Passion Planner Digital, if not purchased every year.
Does the Passion Planner Digital sync with other apps (Google Calendar, iCal)?
Unfortunately, digital planner files are not designed that way. They keep the same model as pen-to-paper planners, as you need to fill everything by hand.
How can I learn more about how to navigate the file on my app?
Depending on the app you choose, the best reference for getting more familiar with the inner mechanisms of navigation is to visit the app’s support website. They do a great job of creating and curating tips, step-by-step instructions, and guides on how to best utilize the app's functions.
Can I request a refund/exchange for your digital products?
Our current policy allows refunds of our digital products if not found satisfactory. However, as our policy states, we don’t process exchanges for items. You can read more about our policy here.